
THE GRACE DESIGN EON AND STANDARD WARRANTIES
We back up everything we make with either our unrivaled 20 year EON limited warranty, or the 5 year STANDARD limited warranty. These represent the best coverage in the business and prove our commitment to the quality, serviceability and long term value of Grace Design products.
The 20 year EON limited warranty is for the following Grace Design products: m101, m103, m501, m201mk2, m801mk2, and all spacebar products.
The 5 year STANDARD limited warranty is for the following Grace Design products: FELiX2, ALiX. BiX, REX, ROXi, m905, m905 analog, m908, m108, m900
Every product we sell comes with a warranty registration card for our customers to fill out and mail back to us. Also, product warranty registration can be completed online. We urge our customers to send in or complete their product registrations so we can keep them notified of any service, recall or upgrade situations that may arise. Any submitted information is held securely and in strict confidence.
In the event that anything should go wrong with a Grace Design product, our service department is available and ready to help our customers with prompt, courteous responses and quick turnaround schedules for any repairs that are necessary.
EON Limited Warranty Terms:
- The Grace Design EON limited warranty guarantees the following Grace Design products to be free of defective parts and workmanship for a period of twenty years: m101, m103, m501, m201mk2, m801mk2, and all spacebar products
- The Grace Design EON warranty period begins at either:a) the date of original purchase – original customer proof of purchase required
b) the date the product was originally shipped from Grace Design – if original customer proof of purchase is not available - This warranty is transferable to any person who may subsequently purchase the product during this time.
- This warranty excludes the following conditions: normal wear and tear, misuse, customer negligence, accidental damage, unauthorized repair or modification, cosmetic damage and damage incurred during shipment.
- During the time of this warranty, Grace Design will repair or replace, at its option, any defective parts or repair defective workmanship without charge, provided the customer has appropriate proof of purchase and that the product has its original factory serial number.
- Customers within the US are responsible for all inbound freight charges to Grace Design’s facility, while Grace Design will pay for return freight charges via ground service. Customers outside the US must contact their distributor for warranty / product return details.
- In order for Grace Design to provide efficient and timely warranty service, it is important that you mail the completed warranty registration card enclosed with all of our products within 10 days of the original date of purchase. You may also register your product directly with Grace Design by telephone (303-823-8100 Monday-Friday 9:00am to 5:00pm MST), or you can register your product online at www.gracedesign.com.
- This warranty is in lieu of all other warranties whether written, expressed, or implied, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In no event will Grace Design be liable for lost profits or any other incidental, consequential or Exemplary damages, even if Grace Design is aware of the possibility of such damages.
- In no event will Grace Design’s liability exceed the purchase price of the product. This warranty gives the customer specific legal rights. The customer may also have other rights, which vary from state to state. Some states do not allow limitations on implied warranties or consequential damages, so some of the limitations of the above may not apply to a particular customer.
STANDARD Limited Warranty Terms:
- The Grace Design STANDARD limited warranty guarantees the following Grace Design products to be free of defective parts and workmanship for a period of five years: FELiX2, ALiX. BiX, REX, ROXi, m905, m905 analog, m908, m108, m900
- The Grace Design Standard warranty period begins at either:a) the date of original purchase – original customer proof of purchase required b) the date the product was originally shipped from Grace Design – if original customer proof of purchase is not available
- This warranty is transferable to any person who may subsequently purchase the product during this time.
- This warranty excludes the following conditions: normal wear and tear, misuse, customer negligence, accidental damage, unauthorized repair or modification, cosmetic damage and damage incurred during shipment.
- During the time of this warranty, Grace Design will repair or replace, at its option, any defective parts or repair defective workmanship without charge, provided the customer has appropriate proof of purchase and that the product has its original factory serial number.
- Customers within the US are responsible for all inbound freight charges to Grace Design’s facility, while Grace Design will pay for return freight charges via ground service. Customers outside the US must contact their distributor for warranty / product return details.
- In order for Grace Design to provide efficient and timely warranty service, it is important that you mail the completed warranty registration card enclosed with all of our products within 10 days of the original date of purchase. You may also register your product directly with Grace Design by telephone (303-823-8100 Monday-Friday 9:00am to 5:00pm MST), or you can register your product online at www.gracedesign.com.
- This warranty is in lieu of all other warranties whether written, expressed, or implied, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. In no event will Grace Design be liable for lost profits or any other incidental, consequential or Exemplary damages, even if Grace Design is aware of the possibility of such damages.
- In no event will Grace Design’s liability exceed the purchase price of the product. This warranty gives the customer specific legal rights. The customer may also have other rights, which vary from state to state. Some states do not allow limitations on implied warranties or consequential damages, so some of the limitations of the above may not apply to a particular customer.